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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Xavier Carrera

Xavier Carrera

March 5, 2024

5  out of  5
rating by Xavier Carrera
"i love this place!"
We responded:
"Xavier, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Emily Veschak

February 28, 2024

5  out of  5
rating by Emily Veschak
"I love this place!"
We responded:
"Thank you for the five-stars, Emily! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Kris Powell

February 2, 2024

5  out of  5
rating by Kris Powell
"We have been with State Farm Agent Phil Gauer for years until his retirement and we were always happy with State Farm, Phil and his staff. We now have Agent Jenni Marietta. I have only had the pleasure of speaking with staff member Jennifer each month to pay our bill and answer any questions I may have. She has been nothing but PLEASANT and KIND to work with!! I appreciate her so much because when she answers the phone I immediately feel comfortable speaking with her and her knowledge of my policy and her ability to answer my questions I have is “off the charts”! So, Jenni keep that girl and give her a raise!!! 😉😊"
We responded:
"Thank you, Kris, for the amazing review! Our team works hard to provide a great insurance experience in Brazil, and we are thrilled to hear that you are happy with our services and that Jennifer was able to help! She is a valued team member! We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Taylor Inman

January 30, 2024

5  out of  5
rating by Taylor Inman
"Awesome!"
We responded:
"We're honored to receive your 5-star review, Jenni! Our team is passionate about ensuring your insurance journey is smooth and stress-free. Thank you for being the BEST part of the State Farm Family!"
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Nate Rissler

December 5, 2023

5  out of  5
rating by Nate Rissler
"Jackson was very good too work with!"
We responded:
"Nate, we appreciate your acknowledgment of Jackson's excellent service. We strive to consistently deliver a high standard of assistance, and we're glad you had a positive experience working with us."
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Kathy Stearley

November 10, 2023

5  out of  5
rating by Kathy Stearley
"Amazing I love this insurance company they're not expensive I have all of my stuff with them my husband as well right down the light policies they're amazing and it's not that expensive they take care of their customers I highly recommend them I highly recommend Jenny"
We responded:
"Thank you, Kathy, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
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Tiffani

October 28, 2023

1  out of  5
rating by Tiffani
"Such a friendly staff and inviting place. This is the best state farm here in Brazil and I highly recommend them. Had to edit my review from 5 stars to 1 because this place changed after my initial sign up. When I first got quoted it was a set amount which I could afford and it actually made my decision to get the new car I was working on getting. So once I actually showed up there to sign papers etc, they said they price went up already. I was like ok even though that's steeper then I planned, I gave them the benefit of the doubt still just because I had loved state farm so much in Michigan. Well months later they say they had to raise it again and I had fees and such that I needed to pay and so at this point im like what is going on? Why is there more fees? It was a lot too not just $20 or something. Then they call me into the office trying to tell me it's something important that could benefit me to talk to them and next thing I know they are trying to sell me more stuff. I've never had an insurance company do that ever! They've told me about other services or whatever in the beginning but never acted like a sales company. So months later they jack my bill up again and so I'm done and find another place. AAA is amazing! What they quoted me at is what I'm paying months later, no raises no selling, no oh your payment went up again for whatever reason, COVID etc .. I have had zero issues and am so much happier. I know it varies state to state so state farm in Michigan was great but this specific location in Indiana is not!!! Check your bill and make sure it's what it is supposed to be with this place!!!! They also wouldn't let me and my fiance do a policy together whereas AAA did so yet another reason I'm glad I made a change."
We responded:
"Thank you for taking the time to share your feedback regarding your recent insurance rate increase. We genuinely appreciate your perspective, and I'm sorry to hear that you've experienced some frustration with your premium. I understand that changes in insurance rates can be disheartening, and I want to assure you that we take your concerns seriously. We are constantly striving to provide the best possible rates for our clients, and we regularly review and adjust our pricing to remain competitive in the market. However, I also want to emphasize that insurance rates can be influenced by various factors, including changes in your personal circumstances, the overall economic environment, and fluctuations in the insurance industry. These factors can sometimes lead to rate adjustments that may not align with your expectations. We value your loyalty as a client, and it's always our goal to provide you with the best insurance coverage and pricing options. I'm truly sorry to hear that you've found better rates elsewhere. We would appreciate the opportunity to review your policy with you and clear up any miscommunications in our attempt to service you better. Please feel free to reach out to our office or schedule an appointment at your convenience. We are committed to finding a solution that aligns with your expectations and ensures that you have the coverage you need at a rate that works for you. Once again, thank you for sharing your concerns. Your feedback is invaluable, and it helps us improve our services. We look forward to the opportunity to work with you to address your insurance needs and provide a more satisfactory experience."
Profile photo of Lady T (Lady T)

Lady T (Lady T)

September 29, 2022

4  out of  5
rating by Lady T (Lady T)
"Great place Jennifer is so helpful. She goes above and beyond."
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Terri Clodfelter

September 28, 2022

5  out of  5
rating by Terri Clodfelter
"I totally love this place very friendly explained everything awesome experience definitely recommend"
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Barbara Aker

September 20, 2022

5  out of  5
rating by Barbara Aker
"Very friendly and easy to understand, and very helpful"
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Richard McDonald

April 11, 2022

5  out of  5
rating by Richard McDonald
"Great company to work with. Very helpful. Saved me a lot of money with great coverage."
We responded:
"Thank you so much for choosing us as your agency, Rich! We are excited to serve you!"
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Megan Smith

June 20, 2021

5  out of  5
rating by Megan Smith
"Would recommend Jenni all day! Her office responds so fast, always willing to help you out. Will explain everything. They care about what’s in best interest for your family."
We responded:
"Thank you so much for the kind words, Megan. We are thrilled to be your agency!"
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Cindy Schmaltz

June 19, 2021

5  out of  5
rating by Cindy Schmaltz
"The customer service rep Jennifer is amazing. Always has a fast response and is so friendly."
We responded:
"Cindy, we appreciate your business, and we are happy to help serve you!"
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Barbie Rounds

June 19, 2021

5  out of  5
rating by Barbie Rounds
"Jenni was great to work with!! And she is very connected to our community!!"
We responded:
"Thank you for your support, Barbie. We are proud to be a part of this community!"
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Jill Bennett

June 18, 2021

5  out of  5
rating by Jill Bennett
"We love State Farm Jenni Marietta's office. They have always been so helpful with our insurance needs."
We responded:
"Thank you so much, Jill. We appreciate your support and gratitude!"
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Matt Westfall

January 20, 2021

5  out of  5
rating by Matt Westfall
"Always very helpful and nice!"
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Lena Burrows

December 14, 2019

5  out of  5
rating by Lena Burrows
"Best quote by far !!! Great customer service!"
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Ben Girton

September 30, 2019

5  out of  5
rating by Ben Girton
"Jenni and her team have taken care of me for about 4-5 years now and have been so friendly and helpful along the way. I highly recommend Jenni and her office to anyone in search of a good, reliable insurance agent. She is a great member in the community as well as a great person in general."
Profile photo of Richard Niehoff

Richard Niehoff

September 11, 2019

5  out of  5
rating by Richard Niehoff
"Jenni is extremely helpful as well has great knowledge in all your insurance needs. She was recommended to me through a friend who gave her a great review. I look forward to a lasting relationship with Jenni's state farm insurance. I recommend her as well as she's knowledgeable, helpful and most of all friendly and concerned you get your insurance needs met. Who knows you might even find some savings by bundling your policies."
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Jamie Wilson

August 1, 2019

5  out of  5
rating by Jamie Wilson
"Everyone was so professional and lowered my autos rates ! Very pleased with Jenny and her staff."
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Brian McLeish

July 31, 2019

5  out of  5
rating by Brian McLeish
"Jenni’s team was very knowledgeable and quick to respond. They walked us through the process and it went very smoothly."
Profile photo of Bryce McLeish

Bryce McLeish

July 3, 2019

5  out of  5
rating by Bryce McLeish
"The people working at this office understand the concept of finding right the coverages for what YOU need"
Profile photo of Brailyn Medearis

Brailyn Medearis

June 21, 2019

5  out of  5
rating by Brailyn Medearis
"The absolute best customer service! Jenni not only wants to be your agent, but also wants to build a relationship with you. She is always looking for the best ways to save you money!"
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Sharrian Grindley

June 20, 2019

5  out of  5
rating by Sharrian Grindley
"Excellent customer service."
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Hope Grange

June 20, 2019

5  out of  5
rating by Hope Grange
"Wonderful service with a friendly and caring staff. Would absolutely recommend!!"